How do I request a renewal for ILL material?

• You can request a renewal through your Illiad account within 5 days of the due date.
• Items marked "No" under "Renewals Allowed" on the pink band cannot be renewed.
• Items very overdue cannot be renewed.
• Items which have been renewed usually cannot be renewed again. Contact the ILL Office for exceptions.
• Items cannot be renewed online through your regular library account, you must do this through Illiad.

I am in Illiad, now what?

• Click on Request Renewal under View.
• Click on the Transaction Number of the item you wish to renew.
• Click Request Renewal on the next page. If successful, the transaction status changes to "Renewal Requested".
• If unsuccessful, the reason displays in red at the top of the screen. Contact the ILL Office with any questions.
• If Request Renewal is not displayed, item cannot be renewed. Contact the ILL Office with any questions.

How much longer can I keep the item?

• Once we process the renewal request, the due date is extended by two weeks as a courtesy.
• The request is submitted to the lending library and the status is again "checked out".
• Once the library responds, the due date is changed to reflect the date they assign and the status is "Checked Out to Customer".

How do I know if the renewal was granted by the lending library?

• An email will be sent with a new due date or a message saying that your renewal request has been denied.
• Your Illiad and library account will be updated.
• If your Renewal Request was denied by the lending library, the book must be returned by the original due date.

Questions:

• Email: bhlibill@uvm.edu
• Phone: 802-656-2242
• Bailey/Howe Library, 201C, second floor