FAQs - Featured Questions
For information about access to Libraries’ services and collections during COVID-19 closures, please consult our Spring 2021 Services page.
A laptop with modern wireless capability will see a signal to the UVM network. Upon clicking on this network, a UVM NetID and password is required.
If you have recently changed your netid password, you may need to go into the settings of your device and tell it to forget that WIFI network (password). See a full description of how to forget a WIFI network password on Enterprise Technology Service's Knowledge Base.
- Find your Subject Librarian by department. Select the librarian’s name to find a “Schedule an Appointment” link or contact information.
- Consult Hours and Directions for more information about Reference Desk hours.
Copy/Print/Scanner Locations
1 Color Printer/Copier in the Cyber Cafe
1 BW Printer/Copier in the McCrorey Gallery
1 BW Copier (no printing) on the second floor, to the right, past the newspapers.
Double-sided printing is the default.
Printing Cards
- Print jobs need to be retrieved through a card reader (touch or swipe) system.
- Non-UVM affiliates can purchase and deposit money onto the required card at the CATcard machine at the front (Circulation) desk.
- UVM affiliates can use this machine to deposit more money onto their UVM ID card when needed.
Send a Print Job
To print a web page you must be able to upload it first. To do this, choose "file > print" from the Browser menu, then choose "Save as Pdf" as the printer option. This .pdf file can now be uploaded to Pharos Print Center.
Users can upload a file to Pharos Print Center (https://uniprint.uvm.edu/myprintcenter).
Print jobs sent with Pharos Print Center are accessible from every printer in the library for up to two hours.
Here you can see:
- cost per page
- your balance
- a print preview
You can choose:
- black & white or color printing
- single/double sided-copying
- a page range
- number of copies
- number of pages per side
Retrieving Print Jobs
- Jobs sent from UVM Affiliate (Authenticating) machines and Pharos Print Center can be found listed under your NetID.
- Using the card reader located near the printer, swipe or touch your card to view jobs sent on the desktop monitor. Select your job and hit 'print'.
- See the locations of Affiliate/Public Computers here.
Fees for Copying & Printing
Copies and printouts may be paid for with an existing Cat$cratch account, by adding money to your UVM ID card at the vending machine by the Circulation Desk, or by purchasing a Cat$scratch card from the vending machine. Cat$cratch cards cost $1.00 and come with $1.00 worth of value.
|
Type of PagePayment |
Method |
Price per Page |
| B&W copies or printouts | Cat$cratch | 5¢ |
| Color copies or printouts | Cat$cratch | 25¢ |
Also see printing from library computers.
On the Library home page, select “Connect Off Campus” and log in with your NetID and password.
If you continue to have problems accessing a database after logging in, please submit an eResource Problem Report.
NOTE: If you do not have a NetID and password, you will need to access the databases from the public computers in Howe Library.
The Howe Library provides ten group study rooms to currently enrolled UVM students, faculty, and staff.
The group study rooms are designed to serve as a place for users to engage in collaborative work in small groups, watch videos, and hold meetings.
Group study rooms are equipped with large monitors, whiteboards, and computers. Most have additional data and power jacks for up to six laptops.
You can book a group study room, as well as review further details about the policies governing the use of these rooms by visiting the following link: http://library.uvm.edu/about/policies/group_study.php
To set up access to UVM GuestNet, navigate to the UVM Guest Accounts article from the University's Enterprise Technology Services Knowledge Base. There are two methods for connecting to wireless: self-sponsored and sponsored. Self-sponsored accounts require the use of SMS (mobile phone with text messaging). For a sponsored account, you need a current UVM affiliate to complete the process.
Our quick guide to Finding a Book in the Library explains how to look up books on the library website by using CATQuest and how to find books on the shelves of the library's main collection.
Copy/Print/Scan Locations
1 Color Printer/Copier in the Cyber Cafe
1 BW Printer/Copier in the McCrorey Gallery
1 BW Copier (no printing) on the second floor, to the right, past the newspapers
Double-sided printing is the default.
Printing Cards
- Print jobs need to be retrieved through a card reader (touch or swipe) system.
- Non-UVM affiliates can purchase and deposit money onto the required card at the CATcard machine at the front (Circulation) desk.
- UVM affiliates can use this machine to deposit more money onto their UVM ID card when needed.
Send a print job.
From the authenticating sit down workstations, you can send a print job by choosing File>Print and choosing a specific queue where you will pick up the job.
Choose either:
- InsideCafe-Color-Queue (Color print jobs)
- Gallery-BW-Queue (black and white jobs)
You could also choose to send print jobs via Pharos Print Center as described in "How to print from a personal device".
Retrieving Print Jobs
- Jobs sent from UVM Affiliate (Authenticating) machines and Pharos Print Center can be found listed under your NetID.
- Using the card reader located near the printer, swipe or touch your card to view jobs sent on the desktop monitor. Select your job and hit 'print'.
- See the locations of Affiliate/Public Computers here.
Fees for Copying & Printing
Copies and printouts may be paid for with an existing Cat$cratch account, by adding money to your UVM ID card at the vending machine by the Circulation Desk, or by purchasing a Cat$scratch card from the vending machine. Cat$cratch cards cost $1.00 and come with $1.00 worth of value.
|
Type of PagePayment |
Method |
Price per Page |
| B&W copies or printouts | Cat$cratch | 5¢ |
| Color copies or printouts | Cat$cratch | 25¢ |
Interlibrary loan:
- of books usually takes 7-14 days after we process your request, depending on the type of material ordered and from which library we can get the book.
-
of articles/chapters usually takes 3-5 business days, unless we can get them through the RapidILL service or other expedited services that fill requests in 24 hours.
- Try requesting what you need through Interlibrary Loan (ILL).
- You can also Recommend A Purchase. Our Collections Committee will review your request and get back to you.