The Classroom Technology Services (CTS) Team in located in the Bailey/Howe Library. In addition to installing and maintaining the Presentation Equipment in the General Purpose (GP) classrooms, we can show you how to use it or just increase your comfort level with it for your classes.
We are easy to reach with our central phone line (802) 656-8924. If you have a question or didn't have a chance to call us during the day, you can leave us a voice mail. You can at any time also use our Classroom.Help@uvm.edu email address.
Hours and Coverage
During the Thanksgiving Holiday CTS will have limited coverage due to a staffing shortage.
Phone support will only be available on Monday and Tuesdaye during normal business hours from 8am to 4:30pm. Please leave a message on our help line or email Classroom.Help@uvm.edu and we will get back to you as soon as we return to the office.+
Classroom Technology Services is available for phone support:
Normal business hours: Monday-Friday: 8am-4:30pm
- Extended hours: Monday-Thursday: 7:30am-6:30pm
Please call anytime, and leave a message if we're not there. We'll get back to you ASAP.
As always, please report any problems or schedule help via our help line or email us at Classroom.Help@uvm.edu.
Training on the Classroom Presentation Equipment
Consulting on equipment for Department Purchases
Answering questions about what can be done in the classrooms
Answering questions about software on the computers
Showing how to convert old presentation formats (VHS) to newer technology
Replacing dim or burnt out projector bulbs
We cannot replace burnt out ceiling lights, fix wall clocks or window shades or adjust room temperatures. For these types of problems, please follow this link to UVM Physical Plant Here you can fill out the FAMIS Service Request or the SOS form if you are not a FAMIS user. You can also call the SOS line (802) 656-2560 or email SOS@uvm.edu.
We also do not supply chalk, dry erase markers, board erasers or cleaners. For these items, please contact Custodial Services or phone (802) 656-3385.
The CTS Team
I started working at UVM in 2012 and brought with me my experience from a previous university as well as the private sector.
My office is located in the Bailey/Howe Library, Room 030
Office Hours: 9am to 6:30pm Monday - Thursday
I had been working at UVM for several years and transferred to CTS in 2013
My office is located in the Bailey/Howe Library, Room 030C
Office Hours: 8:00am to 5:00pm Tuesday - Friday
I have been taking care of the classroom computers at UVM since 1998. I have seen the number of classrooms with installed presentation systems increase dramatically since I have started along with the faculty's use and level of confidence. Please let me know if you have any questions about the computers, I'll be happy to help!
My office is located in the Bailey/Howe Library, Room 104E
Office Hours: 6:30am to 2pm Monday - Thursday