Tag Archives: Document Delivery

Document Delivery: Your Go-To Resource for Article and Book Chapter Retrieval

Now that the print journals and most books have moved off site, it can be a challenge to locate the journal article or chapter that you need. The Dana staff are available to find it for you and send it to you. On weekdays, our Document Delivery office will usually have what you need within 24 hours of your request. Click Document Delivery under ‘Services’ on the website to start your request.

How to get started
Requests are made by filling out the online form, sending an email, phoning (802) 656-4382 or sending a fax to (802) 656-0762. Normal turnaround time is 24 hours. Large requests, inaccurate or incomplete citations may result in the request taking longer. Rush delivery is available with time permitting. Articles may be delivered to you via e-mail, campus mail, fax, or you can ask to be notified to pick them up in print at the library.

Document Delivery Specifics
Document Delivery (Electronic Article Delivery) is a service that locates, scans and emails articles and book chapters from Dana Medical Library’s book and journal collections, both print and electronic.

If you need a chapter from a print textbook that is currently located in off-site storage (e.i. at the LRA or Williston Annex, as indicated in our catalog), you don’t have to wait for the book to be sent here so that you can photocopy/scan the chapter you want. Let us do the work for you! Simply fill out the online Document Delivery request form, and we’ll make sure you get a PDF of the chapter(s) you need sent directly to your email.

Document Delivery is free to UVM health, biomedical, and medical students, and to University of Vermont Medical Center Residents and Fellows for articles requested from our print and electronic collections.

Dana’s Document Delivery department charges $5.00 per article/chapter requested from our electronic collection to UVM faculty and staff, and to University of Vermont Medical Center employees. This fee is waived for 5 requests per month. For requests of more than 5 articles per month, Dana will charge for ALL articles requested in that month.

Who can request Document Delivery? Anyone affiliated with UVM or the University of Vermont Medical Center can use Document Delivery. Others can contact us for specifics. Contact us with any questions or suggestions at 656-4382.

Hear what our patrons are saying about Document Delivery:
“The DD/ILL does an excellent job sleuthing hard-to-find documents, with a short turnaround time. My expectations are high … DD/ILL meets my research needs”
– John McPartland, Family Medicine

“I have been involved in several intensive research projects that require obtaining a large number of articles from the peer reviewed literature. Those that I can’t obtain myself through membership organizations … I request through the Dana Document Delivery/Interlibrary Loan Department. They offer a very rapid turn around and have yet to not fill one of my many requests – even for articles in very obscure journals! I could not do my work adequately without their help.”
– John Searles, Vermont Department of Health, Health Research Affiliate

Document Delivery Fee Changes

Document Delivery is a service whereby journal articles requested from our library collection will be located and delivered to you by email, campus mail, fax, or for pick up in the library. Recently Document Delivery has changed its fee structure. Dana Document Delivery now charges $5.00 per article. It does not matter whether the article is available electronically or in print. This fee is waived for 5 requests in a month. Your 6th request in a month will invoke the fee for each article; if you request more than 5 articles in a month, Dana will charge you for ALL articles requested in that month. Please see the full Document Delivery policy for more information.

Most online journal articles can be easily found by library patrons, while others are difficult to find. For assistance locating online journal articles yourself, which will result in faster access for you in the long run, please see Dana’s e-journal help guide or contact us.

And, don’t forget: If Dana does not have access to a journal article you need, Interlibrary Loan can borrow it from other libraries. Dana Medical Library provides 25 free Interlibrary loans per semester to UVM faculty and staff and FAHC affiliates. After this, there is a $5.00 per item charge. See the full Interlibrary Loan policy for more details.

Changes in Delivery Service of Print Journal Articles

As a pilot project during the 2011/2012 academic year, Dana Library staff in Document Delivery will locate, scan and send materials from Dana’s print collections FREE OF CHARGE.

Please note: this free service is not offered if the item is also available online. If you are having difficulty locating an article that is available online, we are more than happy to help. Contact Reference at 656-2201 or danaref@uvm.edu.