After 9pm a UVM Cat Card is required to enter the doors located on the west side of the corridor (facing Converse Hall).The Dana Medical Library is open to anyone from the time the library opens until 9pm every evening (or earlier if the library closes before 9pm). Cat Card access is limited to UVM faculty, staff and currently enrolled students.
For people who have Cat Card access to Given, the doors at the south end of the corridor in front of the library lock at 7 pm and on weekends. If you visit the Library after 7 pm or over the weekend, you will need your Cat Card to reenter Given.
Doors going in to FAHC, on the north end of the corridor lock at 7 pm and on weekends. Access through these doors is granted by FAHC Security.
The Dana Medical Library does not grant permission to enter through any of the above mentioned doors. Access is granted by your status with UVM or FAHC and carrying the appropriate card to swipe through the doors.
All doors are signed with reminders to have the appropriate cards to get back in the corridor leading to the library. Library personnel do not monitor these doors and are not responsible for admitting people through these doors.
Sometimes publishers don’t include all the articles from the print journal in the online version, or a whole issue is missing. Maybe you know we subscribe to an electronic journal but you just can’t get into it. And sometimes whole databases experience technical difficulties.
Problems accessing content online occur much more frequently than we would like. But, fortunately, we’re here to help!
Our first priority is to get you the content you need. If you have any problems, contact the reference desk at 656-2201 or firstname.lastname@example.org. If it is after reference desk hours (M-F, 10-4), you can contact the circulation desk at 656-2200, who will also try to assist you. If we can’t access the content either, we will try to get it for you as quickly as possible through our Document Delivery and InterLibrary Loan departments.
The second step is to correct the problem so other people don’t have a similar experience. We always report difficulties to our technical services department who works hard to resolve the problem with the publisher or vendor.
There’s also something YOU can do: if you’re having difficulties accessing articles, electronic journals, databases, or e-books, the Libraries want to hear from you. An online form allows you to report problems directly to the e-resource troubleshooting team, who will work to resolve the problem as quickly as possible.
Help us improve our services by reporting any and all problems you have!
dieselbug2007’s frustration self-portrait used in accordance with the Creative Commons license.