Document Delivery: Your Go-To Resource for Article and Book Chapter Retrieval

Now that the print journals and most books have moved off site, it can be a challenge to locate the journal article or chapter that you need. The Dana staff are available to find it for you and send it to you. On weekdays, our Document Delivery office will usually have what you need within 24 hours of your request. Click Document Delivery under ‘Services’ on the website to start your request.

How to get started
Requests are made by filling out the online form, sending an email, phoning (802) 656-4382 or sending a fax to (802) 656-0762. Normal turnaround time is 24 hours. Large requests, inaccurate or incomplete citations may result in the request taking longer. Rush delivery is available with time permitting. Articles may be delivered to you via e-mail, campus mail, fax, or you can ask to be notified to pick them up in print at the library.

Document Delivery Specifics
Document Delivery (Electronic Article Delivery) is a service that locates, scans and emails articles and book chapters from Dana Medical Library’s book and journal collections, both print and electronic.

If you need a chapter from a print textbook that is currently located in off-site storage (e.i. at the LRA or Williston Annex, as indicated in our catalog), you don’t have to wait for the book to be sent here so that you can photocopy/scan the chapter you want. Let us do the work for you! Simply fill out the online Document Delivery request form, and we’ll make sure you get a PDF of the chapter(s) you need sent directly to your email.

Document Delivery is free to UVM health, biomedical, and medical students, and to University of Vermont Medical Center Residents and Fellows for articles requested from our print and electronic collections.

Dana’s Document Delivery department charges $5.00 per article/chapter requested from our electronic collection to UVM faculty and staff, and to University of Vermont Medical Center employees. This fee is waived for 5 requests per month. For requests of more than 5 articles per month, Dana will charge for ALL articles requested in that month.

Who can request Document Delivery? Anyone affiliated with UVM or the University of Vermont Medical Center can use Document Delivery. Others can contact us for specifics. Contact us with any questions or suggestions at 656-4382.

Hear what our patrons are saying about Document Delivery:
“The DD/ILL does an excellent job sleuthing hard-to-find documents, with a short turnaround time. My expectations are high … DD/ILL meets my research needs”
– John McPartland, Family Medicine

“I have been involved in several intensive research projects that require obtaining a large number of articles from the peer reviewed literature. Those that I can’t obtain myself through membership organizations … I request through the Dana Document Delivery/Interlibrary Loan Department. They offer a very rapid turn around and have yet to not fill one of my many requests – even for articles in very obscure journals! I could not do my work adequately without their help.”
– John Searles, Vermont Department of Health, Health Research Affiliate