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Ask a Librarian

Report an E-Journal Problem

Please use this form to report a problem accessing an e-journal, e-book, or database.
Required fields indicated by *

Patron Information:



Please enter a valid UVM or University of Vermont Medical Center email address in this Email box. If you would like a response to go to an email address other than a UVM or University of Vermont Medical Center account, please include that information in the "Briefly describe the access problem" box below.

Location of Computer (Choose one):

UVM On Campus
UVM On Campus - Wireless
UVM Off Campus with EZProxy
UVM Off Campus with VPN
University of Vermont Medical Center on Campus
Satellite location with University of Vermont Medical Center desktop (e.g. Given Health Care Center)
University of Vermont Medical Center employee Off Campus
In the Library

Did you try to get access using: (Check all that apply)

UVM Library Catalog
UVM E-Journal List (A-Z)
Full Text Database

Type of Resource: (Choose one)

E-Journal: Citation

E-Book: Title

Database: Title

Briefly describe the access problem (optional):

Is the Article still needed?


If filling out this form on behalf of a patron, please fill out this section.

Staff name:
Staff email:

Please include me on all communications with the patron.
I wish to communicate the end result to the patron.


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Dana Medical Library, University of Vermont

Medical Education Center, 81 Colchester Avenue, Burlington, VT 05405-0068

phone (802)656-2200 - fax (802)656-0762